I have now oredered two seperate items, and I have to say I am very impressed not only with the product, but also how quickly it was received.
EvaH OH, United States
2021-06-10
I ordered a victorian Top Hat to surprise my husband for our anniversary. I had to be sneaky and measure his head without him suspecting anything. I used the sizing guidelines and bought him a large. Unfortunately, when it arrived we discovered the large was too large. We were going to exchange it for another in medium, but found that the shipping return was more than half the price of the hat itself. Upon explaining my situation to customer service, they immediately sent me a medium and in the box a return label. I simply put the large hat into the box that the medium came in and drove it straight to the UPS store. Thank you so much for your help and trusting me to return the too large hat. That's tops in my book! You guys are the greatest.
Danny H CA, United States
2021-09-10
Thank you for all that I have purchased, I have bought items that for Halloween my wife and i are doing the western thing. I wanted to base my look from Curly Bill Brocius from Tombstone, going for an authentic look instead of the "clown cowboy" look..thank you for quick response and deliveries!